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STAY AND SAFE TRAVEL

Safety, Health and Hygiene Protocols

The safety and well-being of our customers and employees has always been a priority for our hotels. This can be evidenced through our various certifications received by Cristal International Standards, one of the highest level certifications in the industry, which verifies the best quality and safety processes. See more details.

Personal

Staff go through a temperature check to access the hotel. At the entrance of the staff and service we have disinfectant mats for control and disinfection
of shoes.

Check-in/Lobby

Guests will fill out a declaration form health, confirming that they are virus free. I know conduct a review of the travel records of the guests during the last 14 days to avoid travelers from high contagion points.

BEDROOMS

The rooms are subjected to a process of disinfection and ozone treatment before and after each use by other customers.

POOL AND BEACH

The dosages and parameters of the pools have been adapted to the new post-COVID-19 standards, monitors every two hours to ensure that these parameters are maintained.

GYM

The gym is closed twice a day and a ozone treatment, we also have a staff properly protected to disinfect equipment after each use.


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SECURITY PROTOCOLS

Injection

Vaccinated personal

Keep Distance

Social distancing

Desinfectant

Desinfection station

Air Purifier

Ozone purifier in the rooms

Medical Equipment

Welcome disinfectant kit

Food Serving

Hygiene protocol when serving food

Wifi Grand

Complementary wifi

Frenquently Ask Questions

Check-in is at 3:00 pm, while check-out is at 12:00 pm. Late check-out can be requested and is subject to availability. Please be sure to contact the reception before your departure time.

Consult the travel restrictions in place, both in your country of origin and your country of destination, to check on any possible limitations that might affect your trip.​

The safety and well-being of our clients and employees has always been a priority for our hotels. This can be evidenced through our various certifications received by Cristal International Standards, one of the industry’s highest-level certifications, verifying best-of-class processes for quality and safety. Today, more than ever, we honor this commitment by implementing a comprehensive COVID-19 health protocol.

 You can call our reservations department at 809-683-3636 or contact your travel agency.

Hodelpa Hotels is subject to all mandatory limitations and restrictions established by the Dominican Republic, so we cannot guarantee 100% of our services.


FIND OUT ABOUT YOUR SAFETY

Read the latest news about our security protocols and make your decision with confidence.

CERTIFICATES AND AWARDS

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